Multichannel Copywriter, Content Strategist & Storyteller

SUSAN OLIVER NELSON
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SUSAN OLIVER NELSON
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It Started with a Combination of a Passion for Writing & a Spark for Technology!

Let's Work Together

Explore My Experience

                                                                             Susan Oliver Nelson

susanolivernelson@gmail.com | 813-857-2591 | susanolivernelson.com

Multichannel Copywriter | Content Strategist | Direct Response Marketing


Professional Summary

Multichannel Copywriter and Content Strategist with 10+ years of experience creating response-driven campaigns across email, catalogs, websites, social media, blogs, digital advertising and e-commerce platforms. Skilled at translating audience insights into compelling content that drives engagement, conversions and customer action.

Experienced in managing multiple brand voices and developing integrated marketing campaigns for national retail brands. Background includes journalism, SEO strategy, content marketing and nonprofit community outreach, combining creativity with data-driven decision-making to deliver measurable results across both print and digital channels.


Career Experience

MARKETING COPYWRITER
Current Media Group | February 2020–Present

• Create multichannel marketing content for Current Catalog, Lillian Vernon, Colorful Images and Fine Stationery across email, catalogs, websites, blogs, social media, Amazon content and digital campaigns.
• Develop direct-response marketing copy designed to increase customer engagement, conversions and retention.
• Manage distinct brand voices across four national retail brands, tailoring messaging to unique audiences and product categories.
• Write product descriptions, landing pages, promotional campaigns, category content, email marketing campaigns and blog articles.
• Collaborate with creative, merchandising, marketing and development teams to execute integrated marketing initiatives.
• Serve as final proofreader and content reviewer for outbound marketing communications.
• Support SEO, AEO and AI-driven content initiatives to improve discoverability and customer acquisition.


VOLUNTEER DIGITAL MARKETING CONSULTANT
Mt. Carmel Veterans Service Center | Colorado Springs, CO

• Founded and managed Outside the Gate, a free online resource supporting veteran-owned and military-owned businesses.
• Provided SEO guidance, website optimization and digital marketing support to small business owners.
• Developed content strategies to improve online visibility, search performance and customer engagement.
• Partnered with a nonprofit organization dedicated to serving military members, veterans and their families.


MARKETING MANAGER
Downtown Electric | June 2019–January 2020

  • Led digital marketing initiatives focused on SEO, social media and PPC advertising.
  • Restructured website content and online messaging to improve visibility and lead generation.
  • Managed trade show marketing, promotional materials and community outreach efforts.
  • Developed content strategies that strengthened brand awareness and customer engagement.
  • Contributed to business growth initiatives that supported the successful sale of the company.


SEO CONTENT WRITER

Social5 | January 2017–February 2019

  • Created SEO-optimized blogs, landing pages, press releases and social media content for clients across multiple industries.
  • Conducted keyword research and content planning to improve search visibility and engagement.
  • Monitored performance through Google Analytics and provided optimization recommendations.
  • Collaborated with marketing teams to develop content aligned with client goals and brand voice.


SEO CONTENT WRITER
Social SEO | February 2015–October 2016

  • Produced keyword-focused website content, blogs and marketing materials for diverse client accounts.
  • Developed content strategies designed to increase organic traffic and online visibility.
  • Utilized SEO best practices and performance data to support client growth objectives.
  • Worked with account managers and digital marketing teams to execute content initiatives.


JOURNALIST & FREELANCE REPORTING
Print & Online Media | 2003–2019

  • Reported on community issues, human-interest stories, business topics and local events for regional and national publications.
  • Conducted interviews, research and fact-checking to develop compelling and accurate stories.
  • Adapted writing style for diverse audiences and publication requirements.
  • Published work in The Washington Times, IBTimes, The Gazette, The Sun Herald, Community News and Prime Time Newspapers.

Core Competencies

Copywriting & Content Strategy

  • Multichannel Copywriting
  • Direct Response Marketing
  • Brand Storytelling
  • Content Strategy
  • Email Marketing
  • Catalog & Print Copy
  • Digital Marketing Campaigns
  • Audience Engagement

Content & Communications

  • Journalism & Reporting
  • Editorial Strategy
  • Proofreading & Copy Editing
  • Brand Voice Development
  • Interviewing & Research
  • AP Style

Digital Marketing

  • SEO
  • AEO (Answer Engine Optimization)
  • GEO (Generative Engine Optimization)
  • Content Marketing
  • Social Media Marketing
  • Google Analytics

Collaboration & Project Management

  • Cross-Functional Collaboration
  • Creative Team Partnerships
  • Project Management
  • Campaign Planning

Tools & Platforms

  • Google Analytics
  • Salesforce Marketing Cloud
  • Salesforce
  • Canva
  • Adobe InDesign
  • WordPress
  • Google Workspace
  • Slack
  • Basecamp
  • HTML/CSS (Basic)

Education

Bachelor of Arts, English
Saint Leo University

Associate of Science, Finance
University of Dallas

Professional Development

  • Google Analytics Certification
  • SEO Certification (Yoast Academy)
  • HubSpot Content Marketing
  • Salesforce Marketing Training
  • Email Marketing Certification

Susan Oliver Nelson_RESUME 2026 (pdf)

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In 1996, my first published piece—Creative Loafing—a poem about the St. Pete riots. That moment confirmed that writing wasn’t just a skill—it’s my calling.


Creative Loafing Issue Archives

A year earlier, at a weekly team boost meeting at MCI (still) in St. Pete, a manager predicted the future when they said....

Imagine being able to send an email to your phone!

That blend of creative storytelling and emerging technology set the tone for a career built on clarity, connection—and more importantly, results through SEO & modern tech trends via algorithms!

Words at work: my professional journey

Catalog & E-commerce Copywriting

As a Marketing Copywriter at Current Media Group (2020–Present), I create SEO-rich product descriptions, blogs, emails, and web content for beloved catalog brands like Lillian Vernon, Current Catalog, and Colorful Images. I also co-manage the social media team and serve as final proofreader for all outbound marketing content, sessions, and guidance on all aspects of writing.

View brand work

Digital Marketing Leadership

As a Marketing Manager at Downtown Electric & Lighting (2019–2020), I was brought on to elevate the company’s online presence through SEO and social strategy. I led digital efforts, restructured content, launched PPC campaigns, and managed trade show marketing—directly contributing to the successful sale of the business and the owner’s retirement.

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Freelance Writing & Content Strategy

As a Freelance Writer & Editor (2016–2020), I work with small businesses and agencies like Social5 to deliver strategic web content, PPC campaigns, email funnels, and SEO optimization. I design content to perform—and track the results that prove it.

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SEO Agency Experience

At SocialSEO (2015–2016) and  Social5 (2017-2019),  I served as an SEO Content Writer—crafting keyword-optimized blogs, landing pages, press releases, and social posts. I tracked performance through Google Analytics and made strategy recommendations to increase traffic and engagement.

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Editorial & Publishing Work

As an Associate Editor at Contemplative Journal (2014–2016), I curated and edited spiritual essays, managed newsletter campaigns, and facilitated e-courses. I also handled social marketing and HTML email promotions to expand reach and drive conversions.

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Journalism & Reporting Experience

Throughout my career, I’ve contributed to a variety of newspapers and news outlets, writing features, human interest stories, and local reporting. My work has appeared in publications including:

   •    The Sun Herald (Biloxi, MS | 2003–2004)

   •    Community News (Lutz, FL | 2004–2005)

   •    Prime Time Newspapers (San Antonio, TX | 2008–2009)

   •    The Washington Times (2009–2011)

   •    IBTimes Online (2015–2016)

   •    The Gazette (Colorado Springs, CO | 2019)

I’ve also freelanced for additional local and national publications, covering everything from lifestyle to community impact stories.

View brand work

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