Multichannel Copywriter, Content Strategist & Storyteller
susanolivernelson@gmail.com | 813-857-2591 | susanolivernelson.com
Multichannel Copywriter | Content Strategist | Direct Response Marketing
Professional Summary
Multichannel Copywriter and Content Strategist with 10+ years of experience creating response-driven campaigns across email, catalogs, websites, social media, blogs, digital advertising and e-commerce platforms. Skilled at translating audience insights into compelling content that drives engagement, conversions and customer action.
Experienced in managing multiple brand voices and developing integrated marketing campaigns for national retail brands. Background includes journalism, SEO strategy, content marketing and nonprofit community outreach, combining creativity with data-driven decision-making to deliver measurable results across both print and digital channels.
Career Experience
MARKETING COPYWRITER
Current Media Group | February 2020–Present
• Create multichannel marketing content for Current Catalog, Lillian Vernon, Colorful Images and Fine Stationery across email, catalogs, websites, blogs, social media, Amazon content and digital campaigns.
• Develop direct-response marketing copy designed to increase customer engagement, conversions and retention.
• Manage distinct brand voices across four national retail brands, tailoring messaging to unique audiences and product categories.
• Write product descriptions, landing pages, promotional campaigns, category content, email marketing campaigns and blog articles.
• Collaborate with creative, merchandising, marketing and development teams to execute integrated marketing initiatives.
• Serve as final proofreader and content reviewer for outbound marketing communications.
• Support SEO, AEO and AI-driven content initiatives to improve discoverability and customer acquisition.
VOLUNTEER DIGITAL MARKETING CONSULTANT
Mt. Carmel Veterans Service Center | Colorado Springs, CO
• Founded and managed Outside the Gate, a free online resource supporting veteran-owned and military-owned businesses.
• Provided SEO guidance, website optimization and digital marketing support to small business owners.
• Developed content strategies to improve online visibility, search performance and customer engagement.
• Partnered with a nonprofit organization dedicated to serving military members, veterans and their families.
MARKETING MANAGER
Downtown Electric | June 2019–January 2020
SEO CONTENT WRITER
Social5 | January 2017–February 2019
SEO CONTENT WRITER
Social SEO | February 2015–October 2016
JOURNALIST & FREELANCE REPORTING
Print & Online Media | 2003–2019
Core Competencies
Copywriting & Content Strategy
Content & Communications
Digital Marketing
Collaboration & Project Management
Bachelor of Arts, English
Saint Leo University
Associate of Science, Finance
University of Dallas
Susan Oliver Nelson_RESUME 2026 (pdf)
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As a Marketing Copywriter at Current Media Group (2020–Present), I create SEO-rich product descriptions, blogs, emails, and web content for beloved catalog brands like Lillian Vernon, Current Catalog, and Colorful Images. I also co-manage the social media team and serve as final proofreader for all outbound marketing content, sessions, and guidance on all aspects of writing.

As a Marketing Manager at Downtown Electric & Lighting (2019–2020), I was brought on to elevate the company’s online presence through SEO and social strategy. I led digital efforts, restructured content, launched PPC campaigns, and managed trade show marketing—directly contributing to the successful sale of the business and the owner’s retirement.

As a Freelance Writer & Editor (2016–2020), I work with small businesses and agencies like Social5 to deliver strategic web content, PPC campaigns, email funnels, and SEO optimization. I design content to perform—and track the results that prove it.

At SocialSEO (2015–2016) and Social5 (2017-2019), I served as an SEO Content Writer—crafting keyword-optimized blogs, landing pages, press releases, and social posts. I tracked performance through Google Analytics and made strategy recommendations to increase traffic and engagement.

As an Associate Editor at Contemplative Journal (2014–2016), I curated and edited spiritual essays, managed newsletter campaigns, and facilitated e-courses. I also handled social marketing and HTML email promotions to expand reach and drive conversions.

Throughout my career, I’ve contributed to a variety of newspapers and news outlets, writing features, human interest stories, and local reporting. My work has appeared in publications including:
• The Sun Herald (Biloxi, MS | 2003–2004)
• Community News (Lutz, FL | 2004–2005)
• Prime Time Newspapers (San Antonio, TX | 2008–2009)
• The Washington Times (2009–2011)
• IBTimes Online (2015–2016)
• The Gazette (Colorado Springs, CO | 2019)
I’ve also freelanced for additional local and national publications, covering everything from lifestyle to community impact stories.
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